centro de ayuda

Product Info

How do I find my size?

Check out our full size guide.

Are ChannyChanie press-on nails reusable?

Absolutely! Our nails are designed for multiple uses with proper application and removal. Experience sustainable, reusable beauty with ChannyChanie.

What do the different shapes and lengths look like?

Check our nail shape guide or refer below.

How are ChannyChanie nails unique?

Artisan Craftsmanship: Each nail is carefully hand-crafted by skilled artists, delivering salon-quality results at home.

Innovative Designs: Our styles blend modern trends with timeless sophistication.

Premium Materials: We use high-quality materials for long-lasting, chip-resistant wear.

Do you offer customization?

Yes! Customize your press-on nails to suit your style. Contact our customer service to create your perfect design before ordering.

How to Attach and Remove Press-On Nails

Shipping & Delivery

Where do we ship to?

We ship across the U.S. If you're outside the U.S., contact us, and we'll explore shipping options for your location.

Is shipping free?

Yes! We offer free shipping on orders over $69 USD. Check your cart to see if you qualify.

How much does shipping cost, and how long does it take?

Shipping costs and estimated delivery times are displayed at checkout. Since each set is made-to-order and meticulously crafted by our expert nail techs, please allow 2-5 days for production. This ensures the highest quality for your nails. We appreciate your patience, and once your order is ready, you'll receive a tracking number to follow its progress.

Why is my tracking not updating?

Carriers sometimes take 1-2 business days to update tracking. If you’re still having trouble, contact us with your order details for assistance.

Returns & Exchanges

Do we offer refunds or exchanges?

For hygiene reasons, we do not offer refunds or exchanges unless the product is defective. Please double-check your size before
ordering. We appreciate your understanding.

What if I receive a damaged item?

If you receive a faulty item, please contact us at official@channychanie.com.
We'll resolve it as quickly as possible to ensure your satisfaction.

Payments & Safety

What payment methods do we accept?

We accept Visa, Mastercard, American Express, Union Pay, Diners Club, Discover, JCB, PayPal, Apple Pay, and Google Pay.

Where can I learn more about payments and processing?

For more details, review our Terms of Service
and Privacy Policy.